Tip Top Nails in Lakewood, California

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• Dianna Chau

  Posted Jun, 06 2019

  I am a first and last time customer. I am a customer from cool nails across the street, but they were full as always and I only have an hour without my kids. My time is precious. I should have waited because coming here to tip top was the biggest mistake. My nails are brittle, my hands are cracked, and this is because I'm a nurse and i use alcohol all the time. I've been to many places and only a good technician can make even the ugliest nails look model perfect. Phuong (the man) did my acrylic nails. He was in a RUSHED manner and when I kept cprrecting him he was in denial. He left chunks of acrylic under my nails that he did not file away and he left my acrylics so thick I became upset and refused the clear top coating because they were just so badly made and it really didnt even matter at that point. I left upset and crying and all he said was, "its the best we can do." If I was a manager I would have someone else try to fix them! I am a well brought person, so I paid for the service. The other thing was that his employee was speaking bad in their language about me which was very frustrating because if I wasn't well brought I would have really had gone off. All in all, I spoke to phuong the manager again while I was upset and crying and I think at this point he felt bad and gave me a sad story about how he did his best and gave me $5 off. At least he did that for me since he didn't want to have anyone fix my nails. Even his other tech laughed at how horribly he did my nails.

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